Legal

Terms & Conditions

Last Updated: January 23, 2026

IMPORTANT – READ CAREFULLY: BY CLICKING THE “Sign Up” BUTTON, OR BY ACCESSING OR OTHERWISE USING ANY PART OF THE BOLTROUTE HOSTED SERVICE PROVIDED, YOU EXPRESSLY AGREE TO BE BOUND BY, AND STRICTLY ADHERE TO, ALL OF THE TERMS OF THE AGREEMENT (INCLUDING THE ARBITRATION PROVISION). IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THE AGREEMENT, DO NOT ACCESS OR USE ANY PART OF THE BOLTROUTE HOSTED SERVICE.

The Terms and Conditions of Use Agreement (“Agreement”) is entered on today’s date (the “Effective Date”), by and between BoltRoute (“BoltRoute” or “Provider”), and you (“Customer”). Each party is individually referred to in this Agreement as a “Party” and collectively as the “Parties.”

BoltRoute is owned by DVA TELEKOMUNİKASYON VE BİLGİ TEKNOLOJİLERİ SAN. VE TİC. ANONİM ŞİRKETİ.

In consideration of the benefits and obligations exchanged in this Agreement, the Parties agree as follows:

1. Definitions

“Affiliate” means any entity which directly or indirectly controls, is controlled by, or is under common control of a Party.

“Agreement” means these Terms and Conditions of Use, together with any attached Schedules and any referenced documents incorporated herein.

“Content” means the information, documents, spreadsheets, and products made available to Customer through the BoltRoute Hosted Service.

“Customer Registration Data” means any data, information, or material provided by Customer to BoltRoute during the registration process for the BoltRoute Hosted Service. Customer Registration Data collected may include Customer’s first name, last name, company name, gender, city, state, country, Internet Protocol (IP) address information, billing information, website, and the Customer’s email address.

“Customer Validation Data” means any data which Customer sends to BoltRoute via the BoltRoute Hosted Service to be processed. Customer Validation Data includes single email addresses and/or lists (CSV, TXT files, or Google Sheets) of email addresses to be validated through the BoltRoute Hosted Service. Customer Validation Data may also include any data which Customer shares with BoltRoute by electing to use the BoltRoute Hosted Service.

“BoltRoute Hosted Service” means Provider’s online services accessed via the Site, including the BoltRoute API software, Google Sheets Add-on, and the Content which Customer is being granted access to under this Agreement. The BoltRoute Hosted Service includes Provider’s email verification services and related tools, as further described below.

“Intellectual Property Rights” means patent rights, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and trade secret rights, and all other intellectual property rights, derivatives thereof as well as other forms of protection of a similar nature.

“Provider Technology” means all Provider proprietary technology made available to Customer in providing the BoltRoute Hosted Service.

“Site” means https://boltroute.ai and any related subdomains.

2. License Grant & Restrictions

Subject to Customer’s material compliance with this Agreement and payment of all fees and charges related to its use of the BoltRoute Hosted Service, Provider hereby grants Customer a revocable, non-exclusive, and non-transferable, worldwide right to use the BoltRoute Hosted Service, solely for its own internal business purposes and use.

Email verification services. The license granted hereunder permits Customer to upload Customer Validation Data to the BoltRoute Hosted Service and download files provided to Customer via the BoltRoute Hosted Service containing Customer Validation Data.

Google Sheets Add-on. The license granted hereunder also permits Customer to utilize the BoltRoute Google Sheets Add-on to verify email addresses directly within Google Sheets. Customer’s use of the Google Sheets Add-on is subject to Google’s Terms of Service in addition to this Agreement.

Customer agrees not to: (i) license, sublicense, sell, resell, transfer, assign, distribute, provide access to, or otherwise make the BoltRoute Hosted Service available to any third party; (ii) modify or make derivative works based upon the BoltRoute Hosted Service; or (iii) decompile, disassemble, or reverse engineer the BoltRoute Hosted Service, or permit or assist any third party to do so.

Customer will not: (i) knowingly use the BoltRoute Hosted Service or Provider Technology to send unsolicited email, including, without limitation, promotions, or advertisements for products or services or send email, including any content, in violation of applicable law; (ii) knowingly send or store infringing, obscene, libelous or otherwise unlawful or tortious material to the BoltRoute Hosted Service; (iii) knowingly upload, or otherwise send or store material containing viruses, worms, Trojan horses or other harmful computer code, files, or programs to or from the BoltRoute Hosted Service; (iv) interfere with or disrupt the integrity or performance of the BoltRoute Hosted Service; (v) attempt to gain unauthorized access to the BoltRoute Hosted Service or its systems or networks; or (vi) use the BoltRoute Hosted Service in violation of applicable law.

3. Customer Responsibilities

Customer is responsible for all activity occurring under Customer’s account, including its right to use the Customer Validation Data and submit the same through the BoltRoute Hosted Service, and will abide by all applicable laws, treaties and regulations in connection with its use of the BoltRoute Hosted Service. Customer accepts full responsibility for its use of the BoltRoute Hosted Service and any results obtained from such use, including but not limited to any actions taken with its Customer Validation Data after use of the BoltRoute Hosted Service.

4. Customer’s Data

Provider may use Customer Registration Data and Customer Validation Data to provide the BoltRoute Hosted Service and to support Customer’s use of the BoltRoute Hosted Service. Provider may also use and share Customer Registration Data with its third party partners to market additional and/or integrating services that may be of interest to Customer. Customer agrees that Provider may cache and store results generated through the BoltRoute Hosted Service. Furthermore, Provider shall maintain all data in accordance with its Privacy Policy.

Customer Registration Data. Customer Registration Data may be retained by Provider for the duration of Customer’s account with BoltRoute.

Customer Validation Data. Customer Validation Data is Customer’s proprietary and confidential information (“Confidential Information” as further defined below) and will not be accessed, used or disclosed by Provider except for the limited purposes expressly noted herein. Customer has sole responsibility for the accuracy, legality, reliability, and intellectual property ownership in the Customer Validation Data. Customer Validation Data uploaded by Customer to Provider via the BoltRoute Hosted Service, the Site, Google Sheets Add-on, or otherwise submitted to Provider in conjunction with the BoltRoute Hosted Service, including but not limited to CSV or TXT files, may be stored by Provider encrypted with a password for a period of thirty (30) days following Provider’s processing in connection with the BoltRoute Hosted Service. Notwithstanding the foregoing, Customer shall have and retain sole ownership of any and all Customer Validation Data. Customer has the option to manually delete all Customer Validation Data at any time through the Customer dashboard.

5. Use of Identifying Information

Customer consents to being identified by Provider as a customer on the Site and on any of Provider’s promotional material. Customer further consents to Provider’s use of its logo for such limited purposes.

6. Intellectual Property Ownership

Provider owns all right, title and interest, including all related Intellectual Property Rights, in and to the Provider Technology, Content, and the BoltRoute Hosted Service. Provider expressly reserves all right, title, and interest in and to the Provider Technology, Content, and the BoltRoute Hosted Service, including, without limitation, any derivatives, improvements, enhancements or extensions conceived, reduced to practice or otherwise developed by Provider, together with any Intellectual Property Rights, or federal or state rights, pertaining thereto. Provider also expressly reserves any and all rights not expressly and explicitly granted in this Agreement, including, but not limited to, its right to license the Provider Technology, Content, and BoltRoute Hosted Service. This Agreement is not a sale and does not convey any rights of ownership in the BoltRoute Hosted Service. Customer’s rights hereunder are strictly limited as set forth herein. Customer acquires no right, title, or interest therein other than the right to use the BoltRoute Hosted Service in accordance with this Agreement.

7. Confidentiality

Customer acknowledges that the Provider Technology, Content, and the BoltRoute Hosted Service contain valuable trade secrets and confidential information (“Confidential Information”) of Provider, including but not limited to, the architecture and functionality of such Provider Technology, Content, and the BoltRoute Hosted Service; and the appearance, organization, design, content, and flow of the BoltRoute Hosted Service. Customer agrees not to share, disclose or transfer, and not to permit a third party to share, disclose or transfer any of Provider’s Confidential Information. Provider acknowledges that Customer Registration Data and Customer Validation Data is Customer’s Confidential Information. Customer agrees to Provider’s use of such Customer Registration Data and Customer Validation Data in accordance with this Agreement.

The Parties will use reasonable diligence and in no event less than the degree of care which the Parties will use in respect to their Confidential Information to prevent the unauthorized disclosure, reproduction or distribution of such Confidential Information to any other individual, corporation or entity. Such Confidential Information will exclude: (a) information that is already in the public domain; (b) information already known to the receiving Party, as of the date of the disclosure, unless the receiving Party agreed to keep such information in confidence at the time of its original receipt; (c) information hereafter obtained by the receiving Party, from a source not otherwise under an obligation of confidentiality with the disclosing Party; (d) information independently developed without any use or reference to Confidential Information; and (e) information that the receiving Party is obligated to produce under order of a court of competent jurisdiction, provided that the receiving Party promptly notifies the disclosing Party of such an event so that the disclosing Party may seek an appropriate protective order.

8. Privacy and Site Terms of Use

Provider’s Privacy Policy is available at https://boltroute.ai/privacy-policy. The referenced Privacy Policy in existence at the time of the signing of this Agreement is incorporated into and made part of this Agreement. In the event of a conflict between the terms herein and those contained in the Privacy Policy, the terms of this Agreement shall control to the extent of the conflict. Provider may modify its Privacy Policy in its reasonable discretion from time to time, without any notice to Customer.

9. Business Associate Agreement

To the extent that Customer is in the healthcare industry and/or there will be any transfer of Protected Health Information pursuant to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the Health Information Technology for Economic and Clinical Health Act, and their implementing regulations set forth at 45 C.F.R. Parts 160 and 164 (the “HIPAA Rules”), Customer is required to contact BoltRoute to sign a Business Associate Agreement, which shall be incorporated into and made part of this Agreement.

10. Charges and Payment of Fees

a. Payment fees

Unless other payment fees are agreed upon by the Parties in writing, Customer is responsible for payment of all fees and charges in accordance with the pricing terms shown on https://boltroute.ai/pricing.

b. Payment terms

Unless other payment fees are agreed upon by the Parties, BoltRoute may change the fees for the BoltRoute Hosted Service at any time and from time to time, effective immediately upon Customer’s receipt of notice of such fee change; provided, that, such fee changes will only be effective as to usage of the BoltRoute Hosted Service that occurs after the effective date of the relevant fee change. Unless otherwise stated, all fees are stated in U.S. Dollars. Customer will pay Provider in advance for use of the BoltRoute Hosted Service, by purchasing credits, unless other terms are agreed upon by the Parties.

All purchases are subject to our Refund Policy. New customers are eligible for a 14-day money-back guarantee as described at https://boltroute.ai/refund-policy/. After the 14-day period, credits are generally non-refundable except as otherwise provided in our Refund Policy. Where credits are issued to Customer and not prepaid by Customer in advance, if payment is not made within thirty (30) days following issuance of the credits: (a) any unused credits will be deactivated until payment is received, and (b) interest will accrue on the owed payment on a monthly basis at the lesser of 1.5% per month, or the maximum allowable interest rate.

By providing any credit card information, Customer represents that it is authorized to use the card and authorizes Provider to charge the card for any fees. By submitting payment information, Customer authorizes Provider to provide that information to third parties for purposes of facilitating payment for the BoltRoute Hosted Service. Customer agrees to verify any information requested by Provider for purposes of acknowledging or completing any payment. All credit/charge card payments are subject to authorization by the card issuer. If Customer’s payment is not authorized, Provider will cancel the order (and notify you that we have done so). With the exception of special offers, access to the BoltRoute Hosted Services will only be made available to Customer upon its purchase of credits.

11. Subscription Cancellation Policy

Unless otherwise agreed to by the Parties, the BoltRoute Hosted Service is made available on a credit-based or subscription basis. Customer may cancel its subscription at any time by logging into its account and navigating to the billing section of the account. Customer may also cancel by contacting support at support@boltroute.ai for assistance. The cancellation will be processed for the next scheduled bill date. No refunds are provided for any charges incurred or processed prior to Customer’s cancellation of its subscription.

12. Termination

A Party may immediately terminate this Agreement for any reason or no reason at all. Customer may terminate this Agreement at any time by discontinuing its use of the BoltRoute Hosted Service. Any breach of Customer’s payment obligations or unauthorized use of the BoltRoute Hosted Service will be deemed a material breach of this Agreement. Provider may terminate this Agreement, Customer’s account, or Customer’s use of the BoltRoute Hosted Service if in Provider’s sole discretion, Customer commits a material breach of this Agreement or otherwise fails to comply with this Agreement. In the event of such termination, Customer will not be entitled to any refund whatsoever and its credits will be forfeited.

13. Representations & Warranties

Each Party represents and warrants that it has the legal power and authority to enter into this Agreement. Customer represents and warrants that: (a) it has the right and authority to use the Customer Validation Data and submit the same through the BoltRoute Hosted Service; and (b) it will abide by all applicable laws, treaties and regulations in connection with its use of the BoltRoute Hosted Service.

Provider represents and warrants that: (a) it has the right and authority to make the BoltRoute Hosted Service and Provider Technology available to Customer as authorized expressly by this Agreement; (b) it will provide the BoltRoute Hosted Service and Provider Technology in a manner consistent with general industry standards; (c) it will use best efforts to detect software viruses and other undesirable components and will promptly take all reasonable steps to remove or neutralize any such components; and (d) it will use leading commercial encryption technology designed to encrypt Customer Validation Data in its possession.

14. Mutual Indemnification

Customer will indemnify, defend and hold Provider, and each of its Affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses arising out of or in connection with: (a) a claim by a third party alleging that Provider’s use of the Customer Validation Data in conjunction with the BoltRoute Hosted Service to Customer in accordance with Customer’s instructions violates any applicable law, or was unauthorized or that it exceeded the scope of the individual’s authorization by using the BoltRoute Hosted Service to verify such Customer Validation Data, provided in any such case that Provider (i) promptly gives Customer written notice of the claim; (ii) gives Customer sole control of the defense and settlement of the claim; and (iii) provides Customer all available information and assistance.

Provider will indemnify, defend and hold Customer and Customer Affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses arising out of or in connection with: (a) a claim by a third party alleging that the BoltRoute Hosted Service directly infringes an Intellectual Property Right of a third party; provided that Customer (i) promptly gives written notice of the claim to Provider; (ii) gives Provider sole control of the defense and settlement of the claim; and (iii) provides Provider all available information and assistance.

15. Disclaimer

THE REPRESENTATIONS AND WARRANTIES PROVIDED IN THIS AGREEMENT ARE PROVIDER’S COMPLETE AND EXCLUSIVE REPRESENTATIONS AND WARRANTIES. PROVIDER DISCLAIMS ALL OTHER REPRESENTATIONS, WARRANTIES AND GUARANTIES OF ANY KIND. EXCEPT AS PROVIDED HEREIN, THE BOLTROUTE HOSTED SERVICE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES AS TO TITLE OR INFRINGEMENT OR THIRD PARTY RIGHTS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PROVIDER DOES NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS CUSTOMER MAY OBTAIN BY USING THE BOLTROUTE HOSTED SERVICE. PROVIDER DOES NOT WARRANT THAT ACCESS TO OR USE OF THE BOLTROUTE HOSTED SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. PROVIDER EXPRESSLY DISCLAIMS ANY INDEMNIFICATION FOR ANY CLAIMS OR ACTIONS BROUGHT AGAINST CUSTOMER BASED ON, OR AS A RESULT OF, OR IN CONNECTION WITH ANY INACCURACY, OMISSION, DEFECT OR MISTAKE IN THE BOLTROUTE HOSTED SERVICE, OR CUSTOMER’S USE THEREOF.

16. Limitation of Liability

EXCEPT FOR CLAIMS ARISING UNDER A PARTY’S OBLIGATIONS OF CONFIDENTIALITY OR INDEMNIFICATION UNDER THIS AGREEMENT, NEITHER PARTY’S AGGREGATE LIABILITY WILL EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER TO PROVIDER IN THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM, AND NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND ARISING FROM CUSTOMER’S USE OF THE BOLTROUTE HOSTED SERVICE. NOTWITHSTANDING THE FOREGOING, PROVIDER’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT UNDER ANY THEORY OF LIABILITY IS LIMITED TO THE AMOUNT OF FEES CUSTOMER HAS PAID TO USE THE BOLTROUTE HOSTED SERVICE IN THE PRECEDING TWELVE (12) MONTHS.

17. OFAC Compliance

You represent and warrant that you are: (i) not a resident of a country sanctioned by the Office of Foreign Assets Control, Department of the Treasury (“OFAC”); (ii) not currently identified on the Specially Designated Nationals and Blocked Persons List maintained by OFAC and/or on any other similar list maintained by the OFAC pursuant to any authorizing statute, executive order or regulation; (iii) not a person or entity with whom a citizen of the United States is prohibited to engage in transactions by any trade embargo, economic sanction, or other prohibition of United States law, regulation, or executive order of the President of the United States; (iv) not engaged in any activity or conduct that would breach any anti-corruption laws or anti-money laundering laws; and (v) not currently under investigation by any governmental authority for alleged criminal activity relating to the OFAC, Patriot Act Offenses, anti-corruption laws or anti-money laundering laws.

18. Notice

Provider may give notice to Customer through Customer’s e-mail address on record with Provider.

19. Modifications

Except as to changes to Provider’s Privacy Policy and any revisions that are required by applicable law, Provider reserves the right to alter or revise the terms of this Agreement by giving Customer thirty (30) days’ notice of the changes to be made. Customer’s continued use of the BoltRoute Hosted Service after the changes become effective means that it has accepted the revised terms. If Customer does not agree to accept the changes, Customer’s sole remedy shall be to discontinue its use of the BoltRoute Hosted Service.

20. Force Majeure

Notwithstanding anything herein to the contrary, the Parties shall not be liable for any delays or failure in performance caused by circumstances beyond the reasonable control of the performing Party, such as wars or insurrections, acts of government, strikes, fires, floods, earthquakes, work stoppages, epidemic, pandemic, embargoes, and any other event beyond the reasonable control of the Party whose performance is affected.

21. Relationship of Parties

No joint venture, partnership, employment, or agency relationship exists between Customer and Provider as a result of this Agreement.

22. Assignment

This Agreement may not be assigned by either Party without the prior written consent of the other Party, which will not be unreasonably withheld, but may be assigned without the other Party’s consent to (i) a parent or subsidiary; (ii) an acquirer of assets or equity; or (iii) a successor by merger. Any purported assignment in violation of this section will be void.

23. Governing Law

This Agreement shall be construed in accordance with and governed by the laws of the Republic of Turkey, without regard to principles of conflict of laws.

24. Dispute Resolution

Except for injunctive relief claims related to data or privacy breaches, any claim or controversy arising out of or related to this Agreement, or the breach thereof, and/or the use of the BoltRoute Hosted Service shall first be attempted to be resolved through good faith negotiation between the Parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either Party may pursue legal remedies in the courts of Istanbul, Turkey. Each Party agrees to submit to the personal jurisdiction and venue of such courts.

By entering the information requested in the prompts and/or fields on the Site to Create Your Account and clicking “Sign up” (or a similarly worded button), you confirm that you intend to sign and adopt such as your electronic signature; and consent and agree that Provider may provide you with electronic communications and disclosures (collectively, “Communications”) via email at the email address you provided at the time of sign up; and that your electronic signature on agreements and documents has the same effect as if you signed them in writing.

You have the right to withdraw consent: to withdraw your consent at no charge, you may email us at support@boltroute.ai. Withdrawal of your consent may result in termination of your access to the Site. Any withdrawal will be effective only after a reasonable period of time for us to process the withdrawal. You are responsible for providing us with true and accurate information, including your contact information, and may update your information by emailing us.

26. Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision will be construed to reflect the intentions of the invalid or unenforceable provision, with all other provisions remaining in full force and effect.

27. Waiver

The failure of Provider to enforce any right or provision in this Agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by Provider in writing.

28. Amendment

No amendment or modification of any provision of this Agreement shall be effective unless in writing and executed by both Parties.

29. Entire Agreement

This Agreement comprises the entire agreement between Customer and Provider and supersedes all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between the Parties regarding the subject matter contained herein.

Contact Information

For questions about these Terms & Conditions, please contact us at: support@boltroute.ai